Without communication no organization can function properly. Everything revolves around communication, more problems can be solved, more opportunities found, and correcting this one component solves more conflicts. It's difficult when you consider 55% of communication is body language, 38% tone voice, and 7% of the words you actually use. We spend 70% of every waking hour communicating in some way, shape, or form, whether that is verbal, nonverbal or in writing.
Yet, how many people have really been trained on how to communicate effectively, how employees or leaders know how to communicate and talk with all of the various personalities we find in the workforce. In today's society with the technological advances we see only more confusion in communication, not less. As such, good leaders must be able to communicate with their team and provide appropriate direction to ensure the direction of the company is delivered consistently.